Enhanced Recovery Company, LLC Debt Collection Complaint

Enhanced Recovery Company, LLC Debt collection department,

Other (phone, health club, etc.) Disclosure verification of debt Not given enough info to verify debt West Virginia

This charge is for Roaming Charges '' while on a cruise. I did not make or receive any calls, did not text or receive any texts ( except from - ), and/or did not connect to any website while out of the country ; therefore I received no benefit. I initially disputed this charge w/-, by my phone call, in -/-/- and asked for details of the charges, which I never received. I disputed the charges again - - ( collection agency ), who sent a demand letter, in a letter dated -/-/- and again requested a statement detailing any numbers that were called or received, and the web sites that were visited during the period while I was out of the country, and once again received nothing. My account was then passed on to the - - - ( another collection agency ) and I received a demand letter from them. I wrote


I informed them that I would not respond to any more inquiries. On - - they signed for my certified letter and my account was reported to - as a collection on - -. My - Credit Score has just dropped from - to - due to this. I 've not checked, but I 'm sure that my - and - - scores have dropped as well. I have a collection on my credit report for a medical bill which I disputed. The scenario with that bill was exactly the same. When I would dispute it with a collection agency they would drop it and then it would be sent to another agency. I finally gave up sending letters and explaining the situation over and over again. This practice has got to be in violation of the FCRA and I do not intend to have another collection on my record that is not valid. Enhanced Recovery should be shut down based on accounts that I 've read when I researched the phone number that they called from. Since then I received another collection letter from Enhanced Recovery Company , LLC. I have verified that they called me on - and today ( - ), left it ring -, hung up before I could answer and left no message. The number that they called from is ( - ) -. I have no interest in contacting them as I have already made it clear to - other collection agencies that I do not owe - $620.00 and that I requested a detailed statement which I have not received. They do not have a detailed statement as explained above. I sent a letter to - requesting that they remove the collection. They did not remove it but they did indicate on the report that the account is in dispute.