Citibank Debt Collection Complaint

Citibank Debt collection department,

Credit card Communication tactics Frequent or repeated calls Maryland

They are continuing to call and harass me even after I speak to a representative and either make arrangements with them or tell them of future arrangements. The reps are obviously not documenting the accounts properly because I continue to get phone calls almost every hour on the hour. From what I understand, once I speak to someone they are not supposed to continue calling.