Wells Fargo Consumer Loan Complaint

Wells Fargo Consumer loan department,

Installment loan Shopping for a loan or lease South Carolina

On - -, 2015 I responded to a letter from Wells Fargo offering - a line of credit, inquiring as to what I could be approved for and at what rate ; an audio recording of that call, provided by Wells Fargo, is attached to this email as well as a transcript of relevant dialogue below. In short, I only wanted to know what rates would be available to me and made very clear that I did not agree to take on any line. After this conversation Wells Fargo began sending me information in the mail about my new line of credit and credit card ''. I contacted them and told them I never wanted this line, that I did not agree to take on this line, and that I needed it closed as they opened it in error. After nearly - months of communication with them they stated that this very call is the call where they feel I


closed by customer request. '' I have told them this solution is unacceptable and they have not resolved it any further. Now it appears on my - credit report that I opened and closed a line of credit, which as you know, looks bad -. As you will hear in this call, I never agreed to take on a line of credit - and want this line expunged from my record. There should be no record on my - credit report that I opened and closed a line ; Wells Fargo opened a line in my - name fraudulently and I want it removed and noted as fraud so as to keep my - credit record clean. Thank you so much.