Navy FCU Consumer loan department,
Installment loan Problems when you are unable to pay North Carolina
In - an account was opened in my name under false pretense by someone using fraudulent information. The person took the money and ran. I reached out to bank for assistance in getting resolve but they were only concerned about getting paid. In fact their only solution was to put me on a repayment plan with a higher interest rate until the debt was paid. They knew about the scam because of other victims but never offered to help. In - a judgment was awarded against me. At the same time the bank was suing the person who scammed me for the same loan. In - the scammer plead guilty but NFCU still came after me for the money. All of my attempts for resolve were forwarded to their attorney who only allowed for a repayment plan. Today I still suffer from the effects of this mentally and financially.
Navy FCU customer in North Carolina
Jul 21, 2015
* Source: CFPB Complaint Database
Navy FCU response to complaint:
Closed with explanation
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