EOS Holdings, Inc. Debt Collection Complaint

Other (phone, health club, etc.) Communication tactics frequent or repeated calls

EOS Holdings, Inc. Debt collection department,

Other (phone, health club, etc.) Communication tactics Frequent or repeated calls Louisiana

- - - ( - ) entered into an agreement with me in - - to provide bundled package of cable television, internet, and phone for a fixed price that would not change for 2 years. A few months later in -, they added a monthly charge of $4.00 for internet modem, which I refused to pay because this was included in the fixed price locked for 2 years. - continued to bill for this service. I always paid the originally agreed monthly fee on time, but refused to pay the $4.00 surcharge that was outside our agreement. As - continued to bill this surcharge despite numerous call to them, I terminated their service. - claims that I owed them $8.00 in unpaid surcharge and an additional $67.00 for not paying the $8.00 on time. In - -, I received a letter from -. - -, a collection agency based in - -, -, stating they were representing -. I sent an explanation to them that I did not owe the amount of $75.00 to -. This collection agency closed the case after receiving my explanation. In -, I received a letter from a second collection agency, - -, based


sent communications to all major credit bureaus to remove the negative information. On the - -, -, I received a collection notice from a THIRD collection agency by name, EOS CCA, based in -, -. Again, I sent my written explanation immediately on - -, - stating that I did not owe the amount of $75.00 to -. I did not provide my phone numbers to EOS CCA. However, EOS CCA has been calling my office phone - a day for the past 7 days, apparently obtaining my work phone number via internet search. I have not received a written reply from EOS CCA. Instead, they keep harassing me via - a day phone calls to my work phone number. This practice is HARASSMENT.

EOS Holdings, Inc. customer in Louisiana
Jul 17, 2015

* Source: CFPB Complaint Database

EOS Holdings, Inc. response to complaint:
Closed with explanation

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Contact EOS Holdings, Inc.

http://www.eos-cca.com/
(781) 659-1551
[email protected]
700 Longwater Dr Ste 200
Norwell MA

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