TD Bank Credit Card Complaint

Transaction issue

TD Bank Credit card department,

Transaction issue New York

On - - I made a purchase at the - store located at - - -, - NY -. There was an overcharge and the clerk canceled the initial transaction by issuing me a refund to my Visa card and ringing up the sale at the lower price. Today, -/-/-, I noticed that TD Bank was holding fund for both charges but did not show the refund. When I called TD Bank and spoke with - she said they could not do anything about this. I have an automatic debit coming through and holding both funds will leave my available balance short when the automatic charge comes through on Monday. TD Bank would not correct the error. All - receipts that I have show authorization numbers which means the bank was contacted about the credit for the first charge.

TD Bank customer in New York
Jul 19, 2015

* Source: CFPB Complaint Database

TD Bank response to complaint:
Closed with monetary relief

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Contact TD Bank

https://www.tdbank.com/
(856) 751-2739
1701 Marlton Pike E
Cherry Hill NJ
TD Bank
TD Bank

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