Freedom Mortgage Mortgage Complaint

VA mortgage Settlement process and costs

Freedom Mortgage Mortgage department,

VA mortgage Settlement process and costs Connecticut

We refinanced our mortgage with our lender, Freedom Mortgage, on -/-/15. For the convenience of the settlement agent, the closing was held at the - in -, CT. We were given only a copy of the HUD-1 ; we have no other documents, including the mortgage or note. -/-/-, I contacted VP - -, who expressed surprise that copies of all documents were not given to us at closing ; he promised that we would receive the documents. To date, we have not received any documents.

Freedom Mortgage customer in Connecticut
Jul 15, 2015

* Source: CFPB Complaint Database

Freedom Mortgage response to complaint:
Closed with explanation

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