Regions Consumer loan department,
Vehicle loan Managing the loan or lease Texas
-/-/-, my stepson, had started a new job. It was a good one, and it seemed that his life was starting to take a positive turn. My wife asked to help him with the purchase of more reliable transportation. We wound up purchasing a new Ford Focus through a dealership near -, T-. I assumed that it would be reliable, and that he would have pride of ownership. I put in a $2000.00 down payment and agreed to cosign the loan ( Regions # - ). My Father had done the same for me when I graduated from college and I appreciated his assistance. The intent being that my stepson would handle the car payments, insurance, and operating costs. This all went smoothly for a year, until in -/-/-, he was released from his employment. Although constantly reminded of his responsibility, he demonstrated minimal motivation for making the car and insurance payments. -/-/-, payments began to falter. Being the only one who would respond to Regions calls about the delinquency, I had a number of conversations with your representatives to discuss possible resolutions. I did not see making the payments myself as a long term solution to the problem. I was able to buy a bit of time with the deferment of a couple of payments to the end of the loan with the hope that my stepson would make the payments as required.
Regions customer in Texas
Jul 12, 2015
* Source: CFPB Complaint Database
Regions response to complaint:
Closed with explanation
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