JPMorgan Chase Bank Account Or Service Complaint

Checking account Deposits and withdrawals

JPMorgan Chase Bank account or service department,

Checking account Deposits and withdrawals Texas

I made a ATM deposit on - - at the chase bank atm located on - - -, - Tx -, ATM # -. The ATM experienced a technical problem, and I was not able to see if my deposit was successful or not, and a receipt was printed to me with a number to call. I called the number and they filled a claim and asked me to wait 72 hours, after that, I was told that the claim was denied and there is nothing to do. I filled for a police report and with that, they made a second investigation but it was denied again. Since then, I am trying to get to my money to pay my rent, which is already pass the due date. I am now filling this complaint because there is nothing now my bank want to do to help me and I do not know anywhere else I can go. thanks for the comprehension- - - - -PHONE NUMBER - : -- have attached my DL Id, the ATM receipt, the police report and the email I have received from chanse bank

JPMorgan Chase customer in Texas
Jul 10, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with explanation

Consumer disputes how JPMorgan Chase handled their complaint

Created with Highcharts 4.2.3JPMorgan ChaseComplaint HistoryComplaints3/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/2015020406080Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan ChaseDeposits and withdrawals1.0%75.2%16.8%1.2%1.7%4.1%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDeposits and withdrawals3.2%64.9%20.9%4.5%1.8%3.6%1.0%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
marianne.lake@chase.com
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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