Pentagon FCU Credit Card Complaint

Pentagon FCU Credit card department,

Credit card protection / Debt protection New York

-/-/-, l signed for Debt protection with PenFed Bank l was been billed almost $55.00 a month, fast forward to -/-/-, l lost my business and l need help with my debt protection pending getting back on my feet ; l was declined due to RED TAPE that internally created by PenFed to discourage folks from applying for debt protection, l was asked for numerous documents l submitted every single documents despite all this documents l was declined debt protection and l was told by one of the PenFed representatives that only DEAD PEOPLE qualified for debt protection, because l am still living l do not qualify ; l found this very offensive, l attached application form for debt protection ; this document clearly says in case of involuntary unemployment l am qualified, l paid over $5000.00 for this protection now that l needed it l was denied for unreasonable reason.