PayPal Debt Collection Complaint

Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt was paid

PayPal Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid South Carolina

I am -. I will try to get my point across. In the beginning of the year, I used PayPal ( PP ) to purchase - women 's hoodies and - pairs of women 's - athletic pants. They were - separate orders. - hoodies/-pants for me & - hoodies/- pants for my sister. After PP was paid the money for these - items, the started going into my bank account and taking more money out in usual amounts. An example would be like $14.00. They then put the money back the same day. Then they took some more money out of my account for no reason. I went to my credit union. -. - - called PP each time and they would replace the money again. I still think that PP may have charged me for an extra hoodie & pants too. Now, they 're saying I owe them money & if I do n't pay them $25.00, they 'll send my information to my a credit bureau. The PP argument is that when I purchased something earlier from - - via PayPal, it cost PayPal $25.00 b/c PayPal essentially says it paid - the $25.00 amount before they


may have '' rejected PayPal because they knew everything that PayPal had been doing in fer. to taking my money out and only replacing it wen they were continually caught. This whole thing has my head all messed up and stressed out. Is there anything that I can do about any of this confusing mess. If I really owed them any money, then why did they replace the money they were stealing out of my account every single time? I feel helpless. My anxiety levels are really high because of PayPal 's treatment. Thank you for your time. - - - ( -- ) This following is the latest correspondence from PayPal : Dear, The negative balance in your PayPal account is due to a failed banktransfer from a transaction. The payment was sent to the seller however, your bank account was never debited. In order to remedy the negativebalance situation it is imperative you arrange to fund your PayPalaccount to - or a positive amount at this time, to avoid furtherdisruption to your PayPal online payment services. If this negativebalance is the result of an open dispute, please log into the ResolutionCenter on your PayPal account, to resolve the dispute. To add funds via electronic bank transfer : Go to the PayPal website and log in to your account. Click Add Funds '' at the top of the page. Click Transfer Funds from a Bank Account linkFollow the on-screen instructions, and transfer money to your PayPalaccount in at least the amount of your negative balance. If you do not have access to your account or prefer not to pay on line, please mail your payment in the form of check or money order to : PayPal, Inc. Attn : AccountingP.O. - -, - - USAMake your payment payable to PayPal and include the email address listedon your PayPal account in the memo area. Please allow 10 business daysfor a personal check to be posted. Sincerely, Risk OperationsPayPal

PayPal customer in South Carolina
Jul 09, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with monetary relief

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2211 N 1st St
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