Citibank Debt Collection Complaint

Credit card Communication tactics used obscene/profane/abusive language

Citibank Debt collection department,

Credit card Communication tactics Used obscene/profane/abusive language Texas

On -/-/2014 - sent me a letter stating : Dear estate of ( my name ). The letter did not give me my mini-miranda rights nor did their letter state they they were a debt collector. I disputed the debt in a letter dated -/-/2014 and requested that they conduct an investigation and to send me the results. On -/-/2014 I received another collection letter from them with out receiving results of the investigation of my dispute on the alleged debt. The collection letter attempted to collect $12000.00 and then it also stated to me : You personally are not required to pay any of the debts from the estate. '' What estate if I am still alive and the the letter was sent addressed to me! - Violated the FDCPA and the Texas Finance Code.

Citibank customer in Texas
Jul 09, 2015

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

Created with Highcharts 4.2.3CitibankComplaint HistoryComplaints7/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20165/20167/20168/20169/201610/201612/20162/201701020304050Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CitibankCommunication tactics0.7%49.1%5.4%44.6%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCommunication tactics2.1%20.3%4.2%1.6%71.5%0.3%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

Loading similar complaints