PayPal Credit Card Complaint

Transaction issue

PayPal Credit card department,

Transaction issue Texas

I have a paypal smart connect account. I can view all my transactions online and today i was looking at my account and i was missing - dollars so i called the paypal smary connect customer service to see where was my money. So when i reached a coustomer service rep i asked why i was missing - dollars and he told me i made a purchase on - - for - dollars and i told him from where and he said i dont have information to give u and i told him what do u mean u dont and why i cant see it .. And he said i would have to wait 2 to 3 daya to see it in my account and for them to have more information and i told him i never purchased anything for - dollars and i always get an email ...

PayPal customer in Texas
Jul 05, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with explanation

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(408) 967-1000
2211 N 1st St
San Jose CA 95131
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