TD Bank Bank Account Or Service Complaint

TD Bank Bank account or service department,

Checking account Deposits and withdrawals New York

I had a savings account and debit card with TD Bank in -, NY. Since I am a - student I thought this was a safe way to go.The debit card was linked to the savings account for overdraft protection which I was not really sure of the benefits. In fact it turned out not to be a benefit at all but a means of protecting the bank if information is stolen in which on - - my card with my banking papers was stolen -. Two days later I realized my card and papers were missing and I checked my accounts online. On -/-/15 a fraudulent check of $1300.00 was deposited into my checking/debit account. Within 2 days $1600.00 was withdrawn from my checking and savings accounts leaving me with no money and a negative balance due to overdraft fees TD Bank insisted I must pay or collections will start. My Dad paid the remaining balance to keep me from collections and hurting my credit rating. TD Bank instructed us to file a police report - which we did. An investigation by TD was opened and quickly closed stating due to the information the thief acquired no recourse on their part would take place. The fake check was deposited in a TD Bank in - NY. We asked if we could at least see the video and was denied. They close the case and said we would have to go to the - police department to file a report in order to possibly view the video. I feel if I saw the video I might be able to identify the person to press charges but TD Bank was only interested in getting their overdraft charges paid. I am now working - jobs to try to recoup my loss to a hard lesson learned.