Wells Fargo Mortgage Complaint

Wells Fargo Mortgage department,

Home equity loan or line of credit Settlement process and costs California

I filed for Chapter - in -. My - mortgage with Well Fargo ( WF ) was charged off $ $ --.They indicate that we should call them. In - -, - I was offered - settlement plans.by - and -:1- $40000.00 immediate payment2- $47000.00 - months3- $54000.00 60 months, payments $ --These payments were arranged by automatic withdrawal. WF indicated we would have to reset up payment every - months. I requested numerous times for a written document of the settlement. WF indicated it was in my account file, not to worry. We pain until - - when - indicated they could not authorize automatic withdrawals. I finally spoke to - today - -, - and she gave me - different answers:1- no settlement on file2- Settlement is void, due to missed paymentsI have been trying to pay WF and they have declined setting up automatic withdrawals.