First Tennessee Bank Mortgage Complaint

Home equity loan or line of credit Loan servicing, payments, escrow account

First Tennessee Bank Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account Nevada

In 2005 I took out a HELOC with First Tennessee Bank/First Horizon. Last month I was shocked to see that my monthly payment increased - times from the previous payment amount. If I would have known how much my adjusted payment would be I would have never applied for the loan. I do n't have the financial ability to pay it now or at the time the bank made me the loan. In fact, the bank never looked at my ability to pay or even ask about my income. Also, First Tennessee Bank has charged me a finance charge of 100 % of the newly adjusted payment when I could n't pay the new amount. I was never informed they could charge me a 100 % finance charge and I dispute this excessive amount. I would like to discuss a loan workout but First Tennessee does n't even provide a contact person 's name, e-mail or phone number on its statement.

First Tennessee Bank customer in Nevada
Jul 02, 2015

* Source: CFPB Complaint Database

First Tennessee Bank response to complaint:
Closed with explanation

Created with Highcharts 4.2.3First Tennessee BankComplaint HistoryComplaints1/20123/20124/20125/20126/20127/20128/20129/201210/20121/20132/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20144/20145/20146/20148/20149/201410/201411/20141/20152/20153/20154/20156/20157/20158/20154/20160123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3First Tennessee BankLoan servicing, payments, escrow account3.1%76.9%6.2%4.6%9.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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