PayPal Prepaid Card Complaint

General purpose card Managing, opening, or closing account

PayPal Prepaid card department,

General purpose card Managing, opening, or closing account California

Paypal has limited my account such that I can not withdraw anything and is withholding the balance of my account for 6 months.

PayPal customer in California
Jul 01, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with non-monetary relief

Company profile

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How PayPal handles Managing, opening, or closing account complaints

Created with Highcharts 4.2.3PayPalComplaint HistoryComplaints7/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/201512/201502.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PayPalManaging, opening, or closing account1.3%44.7%5.3%48.7%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging, opening, or closing account0.2%8.9%0.6%16.6%53.7%20.0%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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https://www.paypal.com
(408) 967-1000
2211 N 1st St
San Jose CA 95131
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