JPMorgan Chase Credit Card Complaint

JPMorgan Chase Credit card department,

Michigan

My - is - years old and has been -. Her income is used to pay for - services and she can no longer pay the credit card payments on her Chase account. I forwarded Chase documentation to verify that I have power of attorney over my aunt. I have asked them to contact me regarding the payments and they refuse. I tried to work out a payment plan and they refuse to discuss it with me. My aunt lives on a - and most of her income pays for - services. Chase representatives harass my aunt on a daily basis via constant phone calls and - mail. I live in - and oversee my aunt 's bills, etc. Please advise if there is anything the consumer financial protection can do to alleviate constant harassment by Chase. I am afraid for my aunts well being. Chase is trying to force her to pay and she does not have the income to pay.