Resurgent Capital Services L.P. Debt Collection Complaint

Credit card Cont'd attempts collect debt not owed debt is not mine

Resurgent Capital Services L.P. Debt collection department,

Credit card Cont'd attempts collect debt not owed Debt is not mine Pennsylvania

I keep getting collection letters from Resurgent Capital in regards to a credit card that to my knowledge I never had. In addition at the bottom of the page they have this by law we have to etc etc. Basically states that if I write a letter disputing they will provide proof. If I do n't the debt will be assumed real. The problem is they leave no mailing address on the bill. When I call they want my social sec # as they say that is protocol and will not give me address. I have went thru this with several reps. I finally got - and she gave me the address which was different then the one that was randomly placed at the top of the letter without a business name, so you were not sure if that was correct. Obviously that address would have never gotten to them ... .HMMMM? The reps name I spoke with was -, she said her last name when she answered but when I asked her to repeat it she would n't. She gave me this mailing address ; Resurgent Capital Services - - - - -

Resurgent Capital Services L.P. customer in Pennsylvania
Jul 01, 2015

* Source: CFPB Complaint Database

Resurgent Capital Services L.P. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Resurgent Capital Services L.P.Complaint HistoryComplaints7/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20155/2016010203040Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Resurgent Capital Services L.P.Cont'd attempts collect debt not owed4.0%68.1%8.5%17.5%2.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCont'd attempts collect debt not owed1.5%18.3%5.0%1.4%73.1%0.7%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Resurgent Capital Services L.P.

http://www.resurgent.com/
888-665-0374
webcustomerservice@resurgent.com
P.O. Box 10497
Greenville SC 29603

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