TD Bank Credit Card Complaint

Other

TD Bank Credit card department,

New Jersey

The creditor TD Bank USA/Target Credit is reporting an incorrect first delinquency date on my - report. This account has aged off on both of my - and - reports. I have tried disputing it a few time through - but the account keeps returning that the information was verified and belongs to me. I have also spoke with reps from - dispute department trying to explain to them that the account is reporting the wrong date and should of aged off my credit report. The only feedback I get from them is to contact the creditor direct. So I called TD Bank/Target today and spoke with a rep from their corporate headquarters that deals with credit accounts. She advised me that this account no longer has any history with their department and to dispute it. I stated to her that I have disputed the account a few times and that someone in her company is verifying the information as being correct. Then I requested if I could have her send me a letter stating that the account no longer has history, so I could use it to submit to -, ; she refused. Then I asked her how is it that you are claiming there is no history available on this account but yet some how its being verified. She could not answer the question. So I politely asked if I could speak to a supervisor that deals with the credit agency disputes and she got nasty and told me she must release this phone call and good luck. By Law this account should of aged off after 7 years of reporting and it has n't due to TD Bank/Target reporting false information.

TD Bank customer in New Jersey
Jun 30, 2015

* Source: CFPB Complaint Database

TD Bank response to complaint:
Closed with explanation

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https://www.tdbank.com/
(856) 751-2739
1701 Marlton Pike E
Cherry Hill NJ
TD Bank
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