Arbor Residential Mortgage LLC Mortgage Complaint

Arbor Residential Mortgage LLC Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Nebraska

Seneca Mortgage company called me and requested that I pay $750.00 immediately or my mortgage would go into foreclosure. They said they forwarded letters to me but I did not receive them. I called them and they informed me that I was also over $6200.00 short and that my mortgage would go up over $3500.00 to $4300.00. I paid the requested amounts ( - of 2015 ) but still wanted to know where the escrow shortage was. It appeared to me that I was paying off the flood and home insurance and hence requested that they remove the these amounts from the mortgage payments. They did not agree as I had signed for these payments to be calculated with the mortgage payments. I agreed but still did not understand the why there was such an escrow shortage. After multiple correspondence the last letter ( attached ) shows the only shortage was in the real estate taxes and that was only $1700.00. I have received no payments despite multiple requests to refund the overpayments. Also despite paying the said amount my mortgage still went up from $3500.00 to $3600.00 since - 2015