Client Services, Inc. Debt Collection Complaint

Client Services, Inc. Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid Virginia

I had a bill from - - - regarding a visit in - 2015. I paid this debt in full in - 2015. - did not credit the payment and has continued to send me bills. Then, I received a letter from a collections agency today for this bill that had been paid in full. When I called the debt collection service they told me their records did not show me owing anything. If that 's the case they should not have even had me in their system. - '' told me he would contact - to reconcile the account so that I would get no further correspondence. When I asked for - 's '' last name for future reference to ensure this matter had been reconciled he refused to give it to me. This matter is problematic for a couple of reasons. First, if I do not owe the debt then I should not have been in their system. Second, I


scam and I just gave some unknown person my personally identifiable information. In addition, I had the same problem with ASE last year where they did not credit my account with my payments and I had to fight with a different debt collection agency to get my payments credited and to have them remove the improper and un-owed debt from my credit report. I would like someone to look into - and their billing and payment received actions. This is not a company that I can simply stop using as they are emergency room physicians in this area. I would also like someone to look into Client Services Incorporated, the supposed debt collection agency. Refusing to give out a last name but refusing to talk to an individual before they give them their PII is unfair and insecure. I have already been advised that my information has been compromised due to a recent cyber-hacking incident and I need to be vigilant about watching my information. It puts people in a very bad position since if they do n't do anything and everything asked of them the debt collection agencies will ruin their credit and never have to answer for it. I would appreciate your assistance in this matter.