Medical Cont'd attempts collect debt not owed debt is not mine
HCFS Health Care Financial Services, Inc. Debt collection department,
Medical Cont'd attempts collect debt not owed Debt is not mine Tennessee
In - 2015, I paid in full a medical bill on my husbands behalf. While on the phone, the agent stated there was a second bill and collected as well on that account. In - 2015, I discovered the second bill she collected on was not my husbands. Same name, but different states, different birthdates, and different social security names. I have been trying for over - weeks to get a refund of the money I paid to another individuals bill. I have sent in a copy of my husbands drivers license to prove it is in fact not him, copies of the payments I made, and have made countless attempts to talk to a supervisor. No one will return my calls or let me speak with a supervisor. Not only have they given me demographical information for another individual which violates HIPPA, but have been neglectful to correct a situation that they caused.
HCFS Health Care Financial Services, Inc. customer in Tennessee
Jun 25, 2015
* Source: CFPB Complaint Database
HCFS Health Care Financial Services, Inc. response to complaint:
Closed with explanation
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