Residential Credit Solutions Mortgage Complaint

Residential Credit Solutions Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Florida

I Have been requesting a loan payoff or Satisfaction of Mortgage from Both RCS ( Residential Credit Solutions , Inc. ) my last known Servicer and - the previous Servicer since - 2014. As per Florida Statue - a loan payoff must be provided within 14 days of the written request. All I have obtained from both of these lenders is a run around each pointing finger at the other. It is ridiculous that the CFPB that was created to protect the public from these Lenders not following the law will not help me. They have ignored all requests and continue with the run around. See most recent response letter. RCS has claimed that the loans were paid off but they will not send the satisfaction of mortgage.