BMO Harris Consumer Loan Complaint

Installment loan Managing the loan or lease

BMO Harris Consumer loan department,

Installment loan Managing the loan or lease Arizona

In -/-/-, we took out a land loan from M & I bank for $42000.00 at an interest rate of 8.5 % for - yrs. This complaint was previously filed as case # -. I am attaching a copy of our statement to show that after paying this loan for 8 years, we have decreased our principle only by $4800.00. So far, YTD, we have decreased our principle by $180.00 ( this is through -/-/- ). We spoke with - - ( BMO Acct Mg ), and he wanted us to apply for a new loan, pay the fees and the appraisal, but then he could not guarantee us that they would do the loan or what the interest rate would be. They have the loan. It would be in their best interest to help us to reduce the interest rate and make the payment more affordable as well as assisting in paying off the principle. I do n't see how, at this rate, we are ever going to pay off this loan within 22 years. Also, 8.5 % is a high interest rate in today 's market. We need assistance in getting this loan payment reduced. My husband is now retired and I am the sole payer on our loans. We would like someone to please look at this and assist us as BMO has not assisted us at all. They have no interest in helping us.

BMO Harris customer in Arizona
Jun 23, 2015

* Source: CFPB Complaint Database

BMO Harris response to complaint:
Closed with explanation

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