Regions Bank Account Or Service Complaint

Regions Bank account or service department,

Checking account Problems caused by my funds being low Texas

Today I was charged $210.00 in overdraft fees on my checking account ending in - at Regions Bank. Regions Bank is an - Company with facilities in - where I live. I had a $75.00 ACH withdrawal from a financial services company go through yesterday along with a bunch of pending transactions from this weekend. Because the $75.00 funds were taking out first I have been charged overdraft fees on a bunch of smaller transactions. I spoke with someone from Regions and they informed that it is Regions policy to take out larger amounts first and then smaller amounts. Their justification for this was that we wan na make sure your bills get paid so we take out the larger amounts first. '' I am not sure that this is a defensible position. Regions had made an arbitrary decision on what order to process their transactions in. It seems to me that Regions should be


the order that they were made. Had all of the smaller transactions gone through first and then the - - debit, I would only have been charged - overdraft fee. The Regions representative I spoke with informed that I am not eligible to have these funds refunded because I have already had a refund of overdraft fees on this account. I am not requesting a refund of ALL overdraft fees, I am just requesting that the transactions be posted to the account in the order in which they were made. This would result in me only being charged for - overdraft fee. I have done some research and it appears that this process of reordering '' is happening throughout the banking industry.