Barclays Credit Card Complaint

Transaction issue

Barclays Credit card department,

Transaction issue California

On - -, 2015, my commercial bank - confirmed electronic payment to my Barclaycard MasterCard in the sum of $10000.00. It was, however, made to my former Barclaycard account. I spoke with Barclaycard ( some - call center ) who claimed to have opened a case '' on the matter but have not heard anything despite the fact that my - banker also confirmed the payment with Barclaycard directly. Essentially, we have a missing $10000.00.

Barclays customer in California
Jun 22, 2015

* Source: CFPB Complaint Database

Barclays response to complaint:
Closed with explanation

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