PayPal Credit Card Complaint

Identity theft / Fraud / Embezzlement

PayPal Credit card department,

Identity theft / Fraud / Embezzlement Washington

I received bills -/-/- from Pay Pal Credit, I called and told them I do not have a credit with your company and they said they would send me paperwork to refute this billing/acct.so as not to have a collection on my credit record I paid the $870.00 with assurance from Pay Pal that it would be refunded when all the mess was straightened out and the acct was closed and no further cash advances could be done and I waited for the paperwork from them. Then on - - I received a bill from a collection agency for another $600.00 owed to Pay Pal credit. I once again called Pay Pal and they said sorry and they would send the paperwork. I paid the $600.00 on -/-/-. Pay Pal has not looked into this fraud and done nothing to resolve this issue except to send it to collection. I want my money back and Pay pal to find out who used my info to open this acct.

PayPal customer in Washington
Jun 19, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with monetary relief

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https://www.paypal.com
(408) 967-1000
2211 N 1st St
San Jose CA 95131
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