JPMorgan Chase Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

JPMorgan Chase Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Georgia

The Bankruptcy Judge stated that my house issue needed to be handled in my county 's superior court. In -/-/-, I dismissed my Chapter - case where the only debt in question was my home. The Bankruptcy Judge refunded the leftover of the alleged mortgage payments that I paid to the Bankruptcy Trustee back to me once - was paid. The Bankruptcy Judge did not allow - cent to be paid to Chase because Chase did not prove ownership of the alleged mortgage. - got money because - proved ownership of my car. In - - Court, I lost part of my Quiet Title litigation because I had a bad attorney who later got disbarred -/-/- by the Georgia Bar. Given the urgency of time to file an appeal, I filed my appeal pro se with the Court of Appeals and lost my appeal due to my little legal knowledge. In -/-/-, even though I knew that Chase is not the rightful owner of my alleged mortgage, I initiated a loan modification because I got so tired of being in limbo with my house. For many weeks thereafter, Chase lost documents that I faxed and I re-fax, then Chase demanded


any of the documents that I submitted to Chase. I asked both to please put the new requirement in writing so I better understand what is needed. For over 6 weeks, I asked repeatedly by phone and fax for clarification from Chase to state the new requirement and was told that the requirement remains verbal. - - and - - told me that there is no way to generate a letter stating Chase 's new requirement. In -/-/-, Profit and Loss statements that were shown complete since late -/-/- in Chase 's correspondences now show incomplete. My request for an explanation has been ignored for weeks. I went to an event in -/-/- and met an attorney who stated that all Chase has done so far, is Chase 's process before foreclosing on a house. He said that Chase has no intention of doing a loan modification and that Chase will continue to frustrate me by asking for irrelevant documentation through verbal instructions. Verbal instructions gives Chase the opportunity to claim that I did not submit required documents and that the verbal instructions documents that I submitted were not requested. In almost 3 weeks, I stated that I will be recording conversations with Chase especially since my last conversation with - - was a shouting match. - - and - - has not called me since then. The last correspondence from Chase states a -/-/- due date showing Profit and Loss that were shown complete in -/-/-, now incomplete AND no explanation from Chase as to what got the already complete Profit and Loss to be incomplete. I faxed numerous letters to ask for clarification and got silence. HELP! I look forward to your assistance.

JPMorgan Chase customer in Georgia
Jun 20, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with explanation

Consumer disputes how JPMorgan Chase handled their complaint

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
[email protected]
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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