JPMorgan Chase Credit card department,
My husband and I applied online for a Southwest Airlines Premiere credit card and the promotion was for - Rapid Rewards points after we met the qualifications, which we did, but now Chase is not honoring the points we should have received, because they state that we did not get the card during that promotion. I even provided them with the information from the website when we applied that CLEARLY states the - point promotion, but they still will not honor their promotion. I believe this is false advertising, and I have a major problem with that.
JPMorgan Chase customer in Alabama
Jun 17, 2015
* Source: CFPB Complaint Database
JPMorgan Chase response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://www.jpmorganchase.com/ |
| Phone | (212) 270-6000 |
| [email protected] | |
| Address | 270 Park Ave Fl 12 New York NY 10017 |
| JPMorgan Chase | |
| JPMorgan Chase |
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