Wells Fargo Consumer loan department,
Installment loan Managing the loan or lease Connecticut
On -/-/2015 I purchased a bed from - 's -. They got me their credit card from Wells Fargo bank and applied a $450.00 charge to the card. On -/-/2015 they charged me another $3800.00 This is a legitimate charge for the purchase of the bed on -/-/2015. On - Wells Fargo charged me a late fee of $26.00. It had been less than a month since the purchase - and I had not received a statement. On -/-/2015 ( when reviewing my bills ) I found that I had been charged a late fee. I called Wells Fargo and was told that the late fee would be reversed. I also paid $500.00 on the card balance and setup automatic payments so this would n't happen again. On -/-/2015, while checking my account, I found that the $26.00 service fee was not reversed. I called Wells Fargo and was told that the service fee could not be waived and that the account was in collections! At that point I requested that the account be closed - which I was told was done. I then wrote to - 's - to complain about this, and the wrote to you. After sending this letter to you, I will pay off the full amount due to Wells Fargo.
Wells Fargo customer in Connecticut
Jun 17, 2015
* Source: CFPB Complaint Database
Wells Fargo response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.wellsfargo.com/ |
Phone | (866) 249-3302 |
[email protected] | |
Address | 420 Montgomery St Frnt San Francisco CA 94104 |
Wells Fargo | |
Wells Fargo |
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