Bayview Loan Servicing, LLC Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

Bayview Loan Servicing, LLC Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Pennsylvania

Have been under economic hardship since my divorce in -. I was laid off from work as well in - of -. I am a single mom of - children living at home with me. I have since found odd end work from home jobs and currently have stable and reliable full time employment. I have experienced filings for loan modifications with - - - ( my prior lender ) with the same issues that I now have with the new lender, Bayview Loan Servicing. With -, after ALL of the trial payments were made, I was sent to a notary about - times to have the same new loan modification documents signed, each time saying it was not notarized correctly. Now with Bayview Loan Servicing, my first - trial payments went through and Bayview kicked back my last payment, therefore making me late on the - payment when they had accepted it on -/-/- and then kicked it back -/-/- ( a - later ). So they did receive my payment but want it to appear as though I missed a trial payment so that they could not give me the loan modification. I can see now that mortgage companies would do something like that since - so far have done that to me. I even made a payment after I filed taxes in -/-/- this year in an attempt to pay what I could on the mortgage and the Loan Officer - - said that payment could not count towards the trial payment and would only go towards the balance on the loan. I just do n't want to lose my home. I would just like to get the Loan Modification I have been trying to apply for several times in the past - or so years.

Bayview Loan Servicing, LLC customer in Pennsylvania
Jun 17, 2015

* Source: CFPB Complaint Database

Bayview Loan Servicing, LLC response to complaint:
Closed with explanation

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