Bayview Loan Servicing, LLC Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

Bayview Loan Servicing, LLC Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Pennsylvania

Have been under economic hardship since my divorce in -. I was laid off from work as well in - of -. I am a single mom of - children living at home with me. I have since found odd end work from home jobs and currently have stable and reliable full time employment. I have experienced filings for loan modifications with - - - ( my prior lender ) with the same issues that I now have with the new lender, Bayview Loan Servicing. With -, after ALL of the trial payments were made, I was sent to a notary about - times to have the same new loan modification documents signed, each time saying it was not notarized correctly. Now with Bayview Loan Servicing, my first - trial payments went through and Bayview kicked back my last payment, therefore making me late on the - payment when they had accepted it on -/-/- and then kicked it back -/-/- ( a - later ). So they did receive my payment but want it to appear as though I missed a trial payment so that they could not give me the loan modification. I can see now that mortgage companies would do something like that since - so far have done that to me. I even made a payment after I filed taxes in -/-/- this year in an attempt to pay what I could on the mortgage and the Loan Officer - - said that payment could not count towards the trial payment and would only go towards the balance on the loan. I just do n't want to lose my home. I would just like to get the Loan Modification I have been trying to apply for several times in the past - or so years.

Bayview Loan Servicing, LLC customer in Pennsylvania
Jun 17, 2015

* Source: CFPB Complaint Database

Bayview Loan Servicing, LLC response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Bayview Loan Servicing, LLCComplaint HistoryComplaints1/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20153/20164/20165/2016051015202530Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Bayview Loan Servicing, LLCLoan modification,collection,foreclosure5.1%90.6%0.2%1.7%2.5%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan modification,collection,foreclosure2.6%80.5%0.9%7.4%0.6%6.9%0.9%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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