PayPal Credit Card Complaint

Unsolicited issuance of credit card

PayPal Credit card department,

Unsolicited issuance of credit card Connecticut

When I attempted to change the email address on my PayPal acct, the company apparently opened a separate PayPal Credit acct with my information and automatically applied my next charge to the new acct - so instead of my initial charge being paid off with the credit card on file, they charged me interest and late fees. When I contacted them to complain, they offered to close the acct if I made a payment of half what they claim I owed. I did this, and then several days later I received a new statement showing my payment and adding another late fee.

PayPal customer in Connecticut
Jun 16, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with explanation

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https://www.paypal.com
(408) 967-1000
2211 N 1st St
San Jose CA 95131
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