Nationstar Mortgage Mortgage Complaint

Nationstar Mortgage Mortgage department,

Reverse mortgage Loan servicing, payments, escrow account California

We are trying to payoff the reverse mortgage on my deceased mother 's home. Champion reverse mortgage refuses to provide the payoff amount even though requested verbally on the phone and in writing by fax -. They continually state they have not received a request although they have acknowledged other information in the same fax. We have verbally requested how to make the payment and wiring instructions for the payment and they outright refuse to provide the information. Champion is proceeding with foreclosure while refusing to allow us to pay the mortgage balance.