JPMorgan Chase Credit Card Complaint

Other fee

JPMorgan Chase Credit card department,

Other fee New York

Credit card was assessed undue fees and did not make any calls/contact to alert me that a balance was pending on my account.

JPMorgan Chase customer in New York
Jun 12, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with explanation

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How JPMorgan Chase handles Other fee complaints

Created with Highcharts 4.2.3JPMorgan ChaseComplaint HistoryComplaints1/20122/20123/20125/20126/20127/20129/201210/201211/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201512/20150246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan ChaseOther fee49.4%37.8%3.7%7.9%1.2%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther fee0.1%4.3%4.6%6.7%0.3%43.5%40.2%0.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
marianne.lake@chase.com
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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