The CMI Group, Inc. Debt Collection Complaint

Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt was paid

The CMI Group, Inc. Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid Michigan

I canceled my cable with - last year in 2014. They sent a representative to pick up the equipment we had. I was home at the time and personally saw them. A few months later they sent a bill for $120.00 for not returning the equipment. I made several phone calls to them over a few months period. I offered them to return and check our home for what they may have left behind. Nothing would work. They finally sent a bill of $120.00 to a collection agency. We contacted them to resolve the matter and they were not very helpful. We contacted - once again and finally thought the matter was resolved. As a matter of fact they actually agreed with us and even went so far as to issue a refund check for $42.00 - 2014. We assumed with the refund and numerous conversations that this matter was resolved. Fast forward a year later after no longer receiving any correspondence from - or the collection agency we applied for a new mortgage and found it has destroyed my credit rating. I have prided myself on having a perfect credit rating for over 30 years! I pay may bills on time and have no blemishes at all on my record except for this. This small amount of $120.00 has destroyed my credit rating and I am getting a run around from both companies. Against my better judgement I paid the $120.00 in order to restore my credit. I have yet to hear anything from them and need help. Because of this I am forced to pay a higher interest rate on my mortgage. This is so unfair and upsetting. Please let me know what my options are. Sincerely, -

The CMI Group, Inc. customer in Michigan
Jun 12, 2015

* Source: CFPB Complaint Database

The CMI Group, Inc. response to complaint:
Closed with non-monetary relief

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Contact The CMI Group, Inc.

https://www.thecmigroup.com/
800-377-7713
[email protected]
4200 International Parkway
Carrollton TX 75007

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