TD Bank Credit Card Complaint

Closing/Cancelling account

TD Bank Credit card department,

Closing/Cancelling account District of Columbia

I opened a Target REDcard managed by TD Bank in -/-/-. This week ( the week of -/-/- ) they closed my account due to 18 months of inactivity. I called, and they refused to re-instate the account. However, I reviewed my Account Agreement, and there is no language regarding inactivity in the Agreement. TD Bank should be required to re-instate my account because of the language in the contract that they themselves wrote.

TD Bank customer in District of Columbia
Jun 11, 2015

* Source: CFPB Complaint Database

TD Bank response to complaint:
Closed with explanation

Consumer disputes how TD Bank handled their complaint

Created with Highcharts 4.2.3TD BankComplaint HistoryComplaints12/20115/20128/20128/201312/20131/20142/20143/20144/20146/20148/20149/201410/201411/20141/20153/20154/20155/20156/20157/20158/20159/201510/201511/201502468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3TD BankClosing/Cancelling account44.0%12.0%40.0%2.0%2.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageClosing/Cancelling account0.1%10.4%6.1%2.6%0.9%14.5%65.1%0.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact TD Bank

https://www.tdbank.com/
(856) 751-2739
1701 Marlton Pike E
Cherry Hill NJ
TD Bank
TD Bank

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