Wells Fargo Credit Card Complaint

APR or interest rate

Wells Fargo Credit card department,

APR or interest rate Texas

I have a charge account that is control by Wels Fargo where I had a balance of - and a - charge of interest had been added to the account. I have not been receiving the bills and I have been telling them that as well. Every time I talked to them they said my address has been corrected and I still never received my bill. Now that they say the terms have passed they say I owe the total amount of interest on the account. I tried to explain this to them but they did not care. They said it was my fault and that I owe them the money. I have paid the remaining balance the -. I do n't know what to do, this seems like it is fraudulent on their part. How can - be add to an account with a balance of -?

Wells Fargo customer in Texas
Jun 10, 2015

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3Wells FargoComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20149/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201512/20151/20162/20160102.557.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells FargoAPR or interest rate1.0%59.9%18.8%6.9%2.5%10.9%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAPR or interest rate0.1%9.2%9.3%7.5%0.7%24.3%48.7%0.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Wells Fargo

http://www.wellsfargo.com/
(866) 249-3302
john.shrewsberry@wellsfargo.com
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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