Barclays Credit Card Complaint

APR or interest rate

Barclays Credit card department,

APR or interest rate New York

I was starting my small business in - - about two years ago. I ordered an - computer using the Barclay credit card which offered what I thought was 2 years no interest. It turns out it was - years deferred interest. This was not clear to me at the beginning nor was the amount I would end up be charged in interest if I only paid the minimum payment every month. I was n't made aware of the coming interest charge until a month before the deferred interest kicked in. The interest charge on my - bill was a $1500.00. I have struggled to keep my business afloat in a tough market in - of the most expensive cities in the world. I am a -. My rent and expenses are a burden. Suddenly, I have been hit with a over $1500.00 interest charge. Its a disaster for my business and for me personally. I believe the terms on these cards need to be VERY CLEARLY stated to people interested in using them or out-lawed all together. That -, the most profitably company in the world, does this to small businesses and everyday consumers is a disgrace. I fully expect to pay interest on credit but this is just a dirty trick.

Barclays customer in New York
Jun 10, 2015

* Source: CFPB Complaint Database

Barclays response to complaint:
Closed with explanation

Consumer disputes how Barclays handled their complaint

Created with Highcharts 4.2.3BarclaysComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/201411/201412/20141/20153/20154/20155/20156/20157/20158/20159/201510/20151/20162/20160102.557.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3BarclaysAPR or interest rate46.5%17.6%14.1%11.8%9.4%0.6%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAPR or interest rate0.1%9.2%9.3%7.5%0.7%24.3%48.7%0.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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