JPMorgan Chase Credit card department,
I am filing a complaint regarding the - - Credit Card that is issued by Chase Bank. The - Credit Card offers a 1 % cash rebate that is earned on all purchases ( except for purchases from non-- gasoline sellers -. The rebate is credited to the account by reducing the cost of subsequent - gasoline purchases using the credit card. However, - gasoline stations do n't exist any more. - gasoline was sold to - several months ago and the - Credit Card rebates expire after - year from the time that they are earned. Therefore, there is n't any way for me to collect my - Credit Card rebates as the accrued rebates expire over time. I have bought this issue to the attention of Chase Bank on - -, 2015. - credit card account supervisor at Chase Bank claimed that the rebates that appear on the - statement only will be carried over to another credit card ( the Chase Freedom Credit Card ) but that the rebates that expired from - 2015 will not be carried forward. ( Earlier that same day, another Chase Bank account supervisor told me that no rebates will be carried forward. ) I suspect that there many - of other customers that have the same problem.
JPMorgan Chase customer in New York
Jun 10, 2015
* Source: CFPB Complaint Database
JPMorgan Chase response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.jpmorganchase.com/ |
Phone | (212) 270-6000 |
[email protected] | |
Address | 270 Park Ave Fl 12 New York NY 10017 |
JPMorgan Chase | |
JPMorgan Chase |
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