HSBC Debt Collection Complaint

Credit card Improper contact or sharing of info contacted employer after asked not to

HSBC Debt collection department,

Credit card Improper contact or sharing of info Contacted employer after asked not to Florida

- called me at work, since I am unable to take personal calls, I disconnected the call. They then called back and must of asked for a manager. I then got a call from him telling me this company called and gave him a phone number and case id and that I needed to call them because they were trying to serve me a court summons. I called them back after work, but since I had already paid the debt off. I informed them of this and told them to stop calling. No calls since then.

HSBC customer in Florida
Jun 10, 2015

* Source: CFPB Complaint Database

HSBC response to complaint:
Closed with explanation

Created with Highcharts 4.2.3HSBCComplaint HistoryComplaints9/20131/20143/20144/20145/20146/20147/20148/20149/201410/20142/20154/20155/20156/20157/20158/20159/2015012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3HSBCImproper contact or sharing of info100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageImproper contact or sharing of info2.0%15.9%4.9%1.1%75.5%0.5%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact HSBC

http://us.hsbc.com/
(212) 525-5000
marlon.young@us.hsbc.com
452 5th Ave Fl 22
New York NY 10018
HSBC
HSBC

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