TD Bank Credit Card Complaint

TD Bank Credit card department,

Transaction issue Florida

Purchased a piece of furniture on target.com that stated it was in stock and able to be delivered with in a - weeks to my door. Paid with my target red card credit card. The wrong king size bed was delivered. When the - call to target.com was placed the resolution was that the correct item has been expedited to deliver the correct item and remove the incorrect item from my home. After waiting for - weeks we had not heard from -, Target 's third party distributer, so a call was placed. We were told that no order has been received from target.com to exchange these items. After checking the website, the correct bed had been placed on back order. No call from target.com about this issue. The back order date was only - weeks away, so I said okay, I 'll wait. - weeks later I called - and received the same news that target.com never placed an order with them to exchange the wrong item. Looked on the website and the correct bed was placed on back order again, but this time for - more weeks. Going on - weeks of having - large boxes of this


it was then delivered back to me because target sent USPS to get the bed and not - their distributer. ( What the? ) waited another week for - to finally get this bed out of the house. Purchase placed in -. Bed delivered back to target middle of -. Target.com says that a refund was issued to my red card on the - of -. It 's - -, and we are still fighting to get this refund '' stated by target.com to apply to my target red card. Since - I 've paid interest on an item that target.com did not have in stock even though it stated that it was in stock. I 'm afraid to even ask for the interest charges to be refunded on an item that they never had available for purchase. This should be illegal. It should be illegal to charge interest on an item sold that the seller never had in their possession. They lied about it on their website. After two more hours of phone calls today and reaching dead ends with - more people I have to file a complaint. I need help recovering money that is owed back to my target red card. The moment that I receive the refund my red card will be closed. I will shop elsewhere. It 's disappointing and disturbing that a store and that store 's credit card can not communicate and make things right for their consumer.