Other (phone, health club, etc.) Disclosure verification of debt not disclosed as an attempt to collect
The CMI Group, Inc. Debt collection department,
Other (phone, health club, etc.) Disclosure verification of debt Not disclosed as an attempt to collect Virginia
I have been with - for 12 months at my previous address. Upon my move I 've returned all the - equipment. I 've also had Home Security. I purchased a new home and - does not service in the new location. So I 'm forced to find a new provider. - has now charged my account $800.00. Stating that I am in violation of their 3 year contract. I spoke to a rep on - and she assured me that the issue would be taken care of. I then called today - to follow up and I was told by - - ( - ) that she could not remove the $800.00 charge from my account. I also received a letter from Credit Management LP and the debt has been placed for collection. I have been a loyal customer for over 10 years and I find this quite threatening that - would treat their loyal customers with such disrespect.
The CMI Group, Inc. customer in Virginia
Jun 08, 2015
* Source: CFPB Complaint Database
The CMI Group, Inc. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | https://www.thecmigroup.com/ |
| Phone | 800-377-7713 |
| [email protected] | |
| Address | 4200 International Parkway Carrollton TX 75007 |
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