JPMorgan Chase Mortgage Complaint

JPMorgan Chase Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Florida

I contacted -, Mortgage Banker, NMLS ID : - about a mortgage. He did not respond to my call for more than - hours. I called another Chase mortgage broker, - -, Chase, Mortgage Banker and he replied within an hour. The issue was, I needed to close within - days. - emailed me back, that he could not take an application from me because it would take at least - days to close. I emailed him back and explained I could n't use Chase because of this closing time, and told him I appreciated his time that I was going to go with -. A day later - - called me and I told him SORRY -! He did not return my call in time and therefore using someone else for mortgage. Thanks anyway. He was a bit unprofessional on the phone trying to tell me that he had other business and did n't come into the office until Thursdays. I let him know again, I did not need his services and that 's that! He took it upon himself to run my credit, and write me a letter of denial from chase bank. He never should have moved forward with anything after I told him NO 'THANKS. It brought my credit score down during this time which really makes me mad and he denied me when I have over $ - in Chase bank with a - credit score. He is RETALIATED against me by taking this action and that is why I am issuing this complaint. He needs to be reprimanded and I am calling Chase Bank Consumer Direct to make another complaint with the Bank.