Bank of the West Mortgage Complaint

Home equity loan or line of credit Loan servicing, payments, escrow account

Bank of the West Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account Colorado

My husband and an - filed bankruptcy in -/-/-. We had a home equity line of credit with Bank of the West and the borrower was the -, my husband and me. Bank of the West was notified by the courts and our attorney. The billing continues to be sent in the name of the -, even after I sent them copies of the bankruptcy notice. I called the bank the end of -/-/- and they said they would change the name on the billing notice to my name since I did not file bankruptcy or not send notices to us at all. This process took about 4 years to complete. If a Chapter - bankruptcy was discharge and the debt was not reaffirmed, can they send notices? The - was no longer a viable company

Bank of the West customer in Colorado
Jun 06, 2015

* Source: CFPB Complaint Database

Bank of the West response to complaint:
Closed with explanation

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