PayPal Money Transfers Complaint

Domestic (US) money transfer Other transaction issues

PayPal Money transfers department,

Domestic (US) money transfer Other transaction issues Massachusetts

Subscription service was cancelled with merchant prior to subscription date. Merchant went ahead and put through the charge anyway. PayPal was notified and a dispute was filed with PayPal. Even thought PayPal has a Purchase Protection policy which covers $0.00 Liability for Eligible Unauthorized Transactions. However PayPal refuses to acknowledge my inquires regarding this matter.

PayPal customer in Massachusetts
Jun 04, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with monetary relief

Consumer disputes how PayPal handled their complaint

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https://www.paypal.com
(408) 967-1000
2211 N 1st St
San Jose CA 95131
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