Rushmore Loan Management Services LLC Mortgage Complaint

Conventional adjustable mortgage (ARM) Credit decision / Underwriting

Rushmore Loan Management Services LLC Mortgage department,

Conventional adjustable mortgage (ARM) Credit decision / Underwriting Florida

This complaint is about the Loan Servicer RUSHMORE LOAN MANAGEMENT SERVICES, LLCOn -/-/-, before the Tenant Protection Act expired on -/-/-, we signed a residential lease with the owner of the property located at - - - -, # -, - -, FL -, for - year which was exended until -/-/-, because the - association took longer to get us approved. The property sold and the purchaser was the plaintiff/bank who is NOT going to occupy the property. We believe we are covered under the TPA because the lease was singed before the act expired. However, the attorney IRA - - representing the Loan Servicer RUSHMORE, is completely ignoring this act and does not want to honor the terms of the lease to allows to stay in the property until -/-/-. He wants us out by -/-/-, in two weeks. My questions to you are : Are we covered under this act since we signed the lease before the expiration of the act? What can we do to force them to honor our lease? I will be - years old in - -, and need the extra time to find another placeI will appreciate your prompt response to this email and please forward to the the proper enitySincerely- -

Rushmore Loan Management Services LLC customer in Florida
Jun 04, 2015

* Source: CFPB Complaint Database

Rushmore Loan Management Services LLC response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Rushmore Loan Management Services LLCComplaint HistoryComplaints8/201410/201412/20143/20156/201512/201500.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Rushmore Loan Management Services LLCCredit decision / Underwriting100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit decision / Underwriting2.2%77.1%5.6%6.3%1.2%5.8%1.3%0.6%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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