JPMorgan Chase Credit Card Complaint

JPMorgan Chase Credit card department,

Credit card protection / Debt protection Oregon

ISSUE : I have been scammed, notified the bank and bank refused responsibility. - Computers were purchased with my personal Chase Credit Card on behalf of my new employer ( - - ). Prior to shipping, I made sure that my reimbursement of $6200.00 was in-place ( account was provided by scammer to make this payment, also using CHASE Bank Account # -, Routing # - ). I also called the bank to secure this transaction and it was confirmed. Note : Transaction is from CHASE Bank Account to my CHASE CC. - Computers were shipped to -, - through USPS -, -. Between times, I sensed potential Scam but unable to verified and since my Credit Card Account did not show any questionable activities, I was not too concerned, especially as the payment I made stays in place. I was given another assignment by my employer to purchase another same set of computer as part of my training and I also purchased the Computers from same place, billed to my same CHASE CC in the amount of $6200.00. I also purchased Shipping Materials. I attempted to reimburse myself using the same Chase Account given to me per the above.


FAILURES ... . I passed this to my employer and they provided me with a different account # : - & Routing # : -. I also reimbursed myself using this account with a payment to my CHASE CC of $6700.00 ( - ) and $480.00 ( - ). Again, prior to shipping, I made sure ; reimbursement / transaction is clear with no issue, verified by another call to CHASE to verbally confirmed over the phone. - - Packages were sent using USPS. - @ - I discovered this was a scam. Discovery were made by calling my employer HQ office in - which confirmed that this is a fraud / scam. The entire day I notified / filed reports : CHASE Bank, USPS ( all routes possible ), Police, FBI, Cyber Police, etc. My CHASE CC status was still undisturbed when I kept checking in the evening. - @ around -, I checked my CHASE CC status again and showed a Returned Payment charges of $6200.00 posted - probably late night. I called CHASE and spoke to - - - of CHASE in - - and he offered no solution, placed full responsibility on me. During all this time, I kept monitoring my account. ISSUES:1. The payment transfer was legitimate from - through -, 7 days, for sensitive issue that I have alerted the bank since day - of legitimacy questions and it was always confirmed everything were confirmed legitimate. 2. The Bank delay / wait of 7 days to reverse payment disabled me from Reverse Shipment of the Packages I sent, by this time it is already too late, packages have arrived in -, - per my tracking. Electronic transfer validity should not take more than a day or -, especially in same bank transfer, and this takes 7 days. I kept in contact with the Bank for legitimacy all the time, especially when same - request were made by my employer, bank 's agents always confirmed it was legitimate. At - time, I even place a block in my account, just in case. 3. CHASE denied responsibility is unfair due to the Chronology of the events. 4. This complaint also for the payments of : $350.00. - posted on -/-/15 $6700.00 posted on -/-/15 $480.00 posted on - the reverse charges will certainly occurs in the near future, and shipment of the merchandise has proceeded and according to USPS is almost impossible to Reverse International Shipment. Though, I have made major efforts to do this. Should any can be recovered, I will attempt to return them to the store and credit will be reported to the bank to recharged back my account appropriately ( store will do this automatically when merchandise is returned ).