JPMorgan Chase Credit Card Complaint

JPMorgan Chase Credit card department,

Rewards Illinois

Re : Chase Visa -, BA Executive Club -Dear people : I have a Visa card, referenced above, issued by Chase, that awards British Airways points for spending. The statement generates on the -/-/- of each month and normally the points are posted by British Airways by around the -/-/- of the month. This month, the - - statement points already have posted and today is only - -. However, the -/-/- points ( Visa statement attached ) never posted. When I call British Airways, they tell me to talk to Chase. When I talk to Chase, they tell me to talk to British Airways. It seems that somewhere in the bank, my points are stuck in some sort of limbo and I am feeling like a tennis ball going back and forth between the - of them. Can you convince Chase to make certain these points are sent to British Airways for me?