Other (phone, health club, etc.) Communication tactics used obscene/profane/abusive language
Transworld Systems Inc. Debt collection department,
Other (phone, health club, etc.) Communication tactics Used obscene/profane/abusive language District of Columbia
I believe car-share company - and debt collection agency Transworld Systems violated the Fair Debt Collection Practices Act : a ) by making false statements on - notices mailed to my address ; b ) because of Transworld 's inability to retrieve the debt account from its internal computer system to assist me ; c ) because of Transworld 's admission that it has no jurisdiction/authority over the debt, and d ) because of - 's attempt to deceive ( mislead ) me into believing that Transworld was contacting me to collect a debt that would be applied to my credit report. Following are my top concerns : - of the - notices received reads : This is sent to you by a collection agency.
- - -. o The field is blank. According to the Transworld representative, this was - of the primary indicators that illustrate Transworld has no authority over the debt. ( Image included ). - of the - letters received read : This account has been placed with our agency for collection. o This is false. Transworld could not access the debt in its internal computer system ( no record existed ) and could not help me ... and subsequently sent me back to - ( who refused to undertake my dispute ). ( Image included ). - of the - letters received read : Please be advised that we have been authorized to pursue collection ... '' o This is false. Again, Transworld indicated it had no jurisdiction over the debt and could not help me. ( Image included ). I have included a full ( comprehensive ) statement to provide more information considering the character limit on this text box. *Please note that I believe the improper communication tactic is grounded in making false statements.
Transworld Systems Inc. customer in District of Columbia
May 31, 2015
* Source: CFPB Complaint Database
Transworld Systems Inc. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.tsico.com/ |
Phone | (877) 282-1250 |
[email protected] | |
Address | PO Box 15618 Wilmington DE 19850 |
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